My order is Pending / Reversed

If the download page says "Pending"

Due to some security reasons, PayPal in specific cases takes a couple of days to clear a payment.

The link usually gets activated within 2-3 business days. If it goes on for longer, you should contact PayPal and ask them to activate the download link. 

Once it's active, you can download the product from the same link you received.

If the download page says "Reversed"

This usually means that the seller has refunded your purchase or that you have initiated a refund process through PayPal. Please note that the money might not yet be back into your account. 

In this case, we are unable to restore the download link and you'll have to buy the product again, even in case the refund process was initiated accidentally.


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