How to add a product?
Before you upload a product, please read through:
- Product Guidelines
- General Q&A about products below:
What are the size limits when uploading a product?
Every product should be less than 2GB in file size, but there
You may also upload files larger than 2GB, but your customers may experience difficulty downloading them. Some may not be able to download them at all.
Can I host my own products?
No. All products are hosted on Sellfy servers and this can't be changed.
What file formats are supported?
Sellfy supports all static file formats. This means that everything goes, as long as it can be downloaded by the customer directly onto their computer or device. Make sure your customers get informed about how to handle specific or rare file formats. Some users have trouble opening archive folders (.zip / .rar), so it would be useful to add some instructions to save them a lot of frustration. Please be aware that some customers may download on their smartphones or tablets, where certain file formats may be difficult to open.
How to upload multiple files to a single product?
To have more than one file in one product add them all into a single folder, then create a .zip or .rar archive. Then, upload it.
Here's how to create a .zip folder on Windows.
Can I sell custom-made products?
Yes, you may sell custom-made products, but with limitations. Sellfy is built mainly for instant downloads, so you'll need to figure out a system that works for you. There are sellers on Sellfy who upload a preview file with instructions for further action to get the custom-made product. Then, they collect the email addresses of the customers and send out the products manually afterwards. Be aware that this takes more time and there is a higher chance of disappointing your customers.
Can I sell subscription-based products (for example, monthly magazine issues etc.)?
No, it's not possible with our current setup.
To add a product:
1. Go to Dashboard › Products
2. Click on the blue "Add new product" button
3. Drag&Drop the product file onto the upload area or click on the “Select file” button
4. Describe and tag your product as suggested in the guidelines article
5. Set the product price
Pay what you want (PWYW): this feature allows you to set the minimum price and let your buyers choose how much they would like to pay for your product
Make your product invisible on your Sellfy store page: this means that only the people who have access to your product page link will be able to buy it. This may be useful if, for example, you want to sell the product only to a specific group of people.
An extra tip: you can update your products with the latest versions by simply pressing on 'replace product file'. That way, you don't have to create a new product with the updated version and all your previous customers will be able to download the new version from the same download link!
It's now time to share your product like crazy! Promotion is key to growing your audience and scoring sales! So let your audience know how they can get their hands on your products by sharing on your social media networks and other channels.