Buyer account & My Purchases list
In this article:
Do I need an account to buy products on Sellfy?
No, you do not need an account to buy products from sellers who use Sellfy.
But, if you do open a free trial account on Sellfy (the free trial will expire, leaving only a Buyer account) all your purchases made on Sellfy will be saved into this account. They'll be located in your My Purchases list, in your menu under Account. These accounts can be convenient if you purchase from many sellers, or purchase subscriptions sold through sellers using Sellfy.
How do I reset my password?
Note: when you buy something on Sellfy, it doesn't automatically create an account for you - it has to be done separately. If you're trying to reset your password, but don't receive an email, see if you have a verification email from Sellfy in your email to determine whether you have an account with us at all.
If you have an account on Sellfy, you can reset your password here.
If you think there is a different issue with resetting your password, please contact us via [email protected] with more detail.
How do I reset my download limit?
If you've clicked on the Download button more than 5 times, you'll run out of download attempts. You can re-send a fresh link to your purchase email if needed.
Here's how to get a fresh link sent to your email inbox:
- Go to the download page
- Click on the download counter (says 0 downloads left)
- In the pop-up, click Reset attempts.
Note: If you made a purchase with an incorrect email address, you won't receive the reset link to the correct email inbox. Please write to [email protected] and we'll help you out.
How can I find my purchases list?
Note: You must first verify your account email address to have your purchases added to your account automatically. You should receive a verification email shortly after opening an account.
The list of all your purchases from Sellfy sellers is only available if you have a buyer account. If you register an account on Sellfy, all your previous purchases will always be available from any device on your My Purchases page.
How do I delete my Buyer account?
Important! After closing, you won't be able to retrieve your purchases or any other information from the account, so make sure you get those before they're gone.
If you want to delete your Buyer account on Sellfy, you can follow these steps:
- Log in to your Sellfy account
- Navigate to Account Settings > click Close my account