How to save downloads to a smartphone or tablet

In this article:

Can I save my purchase on my mobile device?

How to save downloads on iOS devices (iPhone and iPad)

E-books (.pdf / .epub / .docx / .doc files)

Video or Audio (.mp3 / .wav / .mp4 / .avi files)

Images (.jpg, .png, jpeg)

Compressed (.zip, .rar, .7z)

App-specific (.lrtemplate and others)

How to save downloads on Android devices (Samsung, Google, and Amazon Fire)

E-books (.epub files)

Compressed, Video, Docs (.zip, .mp3, .mp4, .pdf, .wav, .doc, .docx, .dng and others)

Compressed (.rar files)

App-specific (.lrtemplate and others)


Can I save my purchase on my mobile device?

Yes, absolutely! With the right tools and a bit of patience, you can download and save files directly to your smartphone or tablet. Select the file type with your operating system, below.

iOS devices

E-books (.pdf / .epub / .docx / .doc & similar)

Video or Audio (.mp3 / .wav / .mp4 / .avi & similar)

Images (.jpg, .png & similar)

Compressed (.zip, .rar, .7z)

App-specific files (.lrtemplate and others)

Android devices

E-books (.epub files)

Compressed, Video, Docs (.zip, .mp3, .mp4, .pdf, .wav, .doc, .docx, .dng and others)

Compressed (.rar files)

App-specific files (.lrtemplate and others)


How to save downloads on iOS devices (iPhone and iPad)

If you're using the Safari browser, it will typically open or start playing the download without an option to save the file. Unfortunately, the file doesn't automatically get saved to the device, and you need to take some extra steps to complete the download. 

Otherwise, you'll have spent your download attempts on viewing the file and you won't be able to return to it at a later time.

E-books (.pdf / .epub / .docx / .doc & similar)

Select Copy to Books when the downloaded file opens for viewing.

Video or Audio files (.mp3 / .wav / .mp4 / .avi & similar)

Important! If you have iOS13 installed on your iPhone or an iPadOS device, you won't need to install additional software or application. The built-in Files app allows you to download and save (audio, video, and zip) files directly to your device.

If you're trying to download video or audio files directly to your smartphone, the file will likely start playing, but it will not be possible to watch or listen to the whole file. That's because the purchase is meant for downloading, not for streaming. 

However, there are two ways to download the file on to your device. To ensure you're successfully downloading the file onto your device, use one of the methods below.

Download with Dropbox

Note: if the file is smaller than 350MB, you can use the Dropbox download option. The Dropbox button is just next to the green Download button. If the file is larger than 350MB use the Documents by Readdle app.

To use this option you first need to make sure to have a Dropbox account and the app installed on your mobile device.

Download with Documents by Readdle

To download video and audio files, you first need to install the Documents by Readdle app on your iOS device. Once installed, it will give you the option to either download the file directly through the  Built-in browser or using the  Safari browser on your device.
Download with Built-in browser

The Built-in browser provides you with the possibility to bookmark or save a web page so you can save the file to Documents on your device. Moreover, all recently visited web pages and search results are saved in Search History for your convenience.

  1. Copy the download link (purchase link) from your browser 
  2. Open the Documents app on your device
  3. Click the Compass icon in the bottom right corner
  4. Paste the download link into the Built-in browser
  5. Click Download
  6. Wait for the download to complete
  7. Click Save
  8. Find the file in your Downloads folder


Download with Safari browser

With this method, you can download and save the audio or video file directly via the download link.

  1. Tap on the direct link in the address bar
  2. Change the first part of URL in the address bar to rhttp:// (simply add an r at the beginning)
  3. Click Open this page in "Documents"
  4. Click Download
  5. Wait for the download to complete
  6. Click Save
  7. Find the file in your Downloads folder

Images (.jpg, .png, .jpeg)

When the downloaded file opens in your browser, press and hold the screen over the image. The option to save the image will appear.

Compressed (.zip, .rar, .7z)

You'll need an app to be able to save and open these compressed archive files. The free trial version of WinZip is an option, but you can use other useful apps from the App Store, too. If you'd prefer not to get an app to open .zip or .rar archive files, you'll need to download the file directly to a computer and perform the extraction (unzipping/unraring) process there.

App-specific (.lrtemplate and others)

Your device must have the appropriate app to open and install the file. For example, with .lrtemplate files, they are designed to be used with Adobe applications like Lightroom and Lightroom Mobile.

When the file downloads, choose 'More...' and select the app which can run the file. If it's not possible to do that, you may need to download on your computer first and then sync the file with your device(s).

To find out what app you need or how to use the file you bought, please reach out to the seller or look for more information on Google Search. You can also use this online tool to find out more about the file format you've received: https://fileinfo.com/


How to save downloads on Android devices (Samsung, Google, and Amazon Fire)

Every Android device has a slightly different interface, but generally, there is a 'Downloads' folder or app where all files are saved by default. Alternatively, you may need to use apps to save or run specific files. It can also be a bit easier to use an app for easier access.

If your Android does not have a designated Downloads folder, in general, we recommend using File Viewer for Android to download and save files to the device. It can save and open over 100 file types. Dropbox works well on Androids, too, for file sizes smaller than 2GB. Then, the Google Drive app is another choice for storing files.

E-books (.epub files)

For Android phones, you can use ePub Reader for Android. Other apps may also be available in the Google Play store.

Compressed, Video, Docs (zip, .mp3, .mp4, .pdf, .wav, .doc, .docx, .dng and others)

A great app to use for these would be File Viewer for Android. It's free in the Google Play store and supports over 100 file types. Once you've downloaded the app, you'll open it and allow permission for the app to access files. You'll be able to find your recently downloaded product and open it there.

Compressed (.rar files)

For compressed .rar files, you'll need to get an app from the Google Store to extract and use the files included in the compressed folder. Winzip is one option, but there are other frequently used apps that you can find as well!

App-specific (.lrtemplate and others)

Make sure your device has the appropriate app to run the file. For example, with .lrtemplate files, they are designed to with Adobe applications like Lightroom and Lightroom Mobile. To find out what app you need or how to use the file you bought, please reach out to the seller or look for more information via Google. You can also use this online tool to find out more about the file format you've received:  https://fileinfo.com/

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us