How to save downloads to a smartphone or tablet

In this article:

Can I save my purchase to my mobile device?

iOS devices (iPhone and iPad)

Streaming video purchases

Downloading video or audio files

E-books (.pdf / .epub / .docx / .doc files)

Images (.jpg, .png, jpeg)

Compressed (.zip, .rar, .7z)

App-specific (.lrtemplate and others)

Android devices (Samsung, Google, and Amazon Fire)

E-books (.epub files)

Compressed, Video, Docs (.zip, .mp3, .mp4, .pdf, .wav, .doc, .docx, .dng and others)

Compressed (.rar files)

App-specific (.lrtemplate and others)


Can I save my purchase to my mobile device?

Yes, absolutely! With the right tools and a bit of patience, you can save downloadable files directly to your smartphone or tablet. But unless you have iOS13 installed on your iPhone, you may need to use an app to download and save purchases to your mobile device. See this section and below for more information. 

Note: If you have an iPhone or an iPad using iOS13, you won't need to install additional software or application. The built-in Files app allows you to download and save (audio, video, and zip) files directly to your device. You must open the download in Safari for the Files app to download and save it to your device.  

Here you can see how to save a purchase to your mobile device using iOS13:


Here you can see how to find a downloaded purchase inside the Files app on your mobile device using iOS13:


iOS devices (iPhone and iPad)

If you're using Safari on your device, the browser will typically open or start playing the download without an option to save the file. Downloads don't automatically get saved to the device, and you need to take some extra steps to complete the download. Otherwise, you'll have spent your download attempts on viewing the file and you won't be able to return to it at a later time.

Streaming video purchases

Important! Internet Explorer does not support the format of the video streaming option. If you are a Microsoft user, to view the streaming video, please use the new Microsoft Edge or any other browser.

If you purchased a video in a Sellfy store or from a seller who uses Sellfy, you will be able to access the video in different ways depending on the product setup. You will be able to either:
  • Stream the video
  • Download the video 
  • Download and stream the video
If the video is streamable, the streaming option will be accessible to you right after you made the purchase or via the link in the Purchase Email that we'll send to your inbox. If the video offers both options (stream and download), please don't download and stream the file at the same time. This might slow down both processes.
If the video is available for stream and download, you'll see both options enabled:

If the video is available for stream only, the download button is disabled. 

Note: Sellers can choose to offer a video for, streaming only, downloading only or both. Either way, each video is limited to 5 (combined) interaction attempts. For example, if the video is available for downloading and streaming, you can watch the video 2 times and have 3 attempts left to download it.

Downloading video and audio files

If the video you purchased is available for download only, you will need to download the file to your device before you can access and view the entire file.

If you're trying to download video or audio files directly to your smartphone, the file will likely start playing, but it will not be possible to watch or listen to the whole file. That's because the purchase is meant for downloading only.

There are two ways to download the file on to your device. To ensure you're successfully downloading the file onto your device, use one of the methods below.

Download with Dropbox

To use this option you first need to make sure to have a Dropbox account and the app installed on your mobile device.

Note: if the file is smaller than 350MB, you can use the Dropbox download option. The Dropbox button is just next to the green Download button. If the file is larger than 350MB use the Documents by Readdle app.

Download with Documents by Readdle

To download video and audio files, you first need to install the Documents by Readdle app on your iOS device. Once installed, it will give you the option to either download the file directly through the  Built-in browser or using the  Safari browser on your device.
Download with Built-in browser

The Built-in browser provides you with the possibility to bookmark or save a web page so you can save the file to Documents on your device. Moreover, all recently visited web pages and search results are saved in Search History for your convenience.

  1. Copy the download link (purchase link) from your browser 
  2. Open the Documents app on your device
  3. Click the Compass icon in the bottom right corner
  4. Paste the download link into the Built-in browser
  5. Click Download
  6. Wait for the download to complete
  7. Click Save
  8. Find the file in your Downloads folder

Download using Safari

With this method, you can download and save the audio or video file directly via the download link.

  1. Tap on the direct link in the address bar
  2. Change the first part of URL in the address bar to rhttp:// (simply add an r at the beginning)
  3. Click Open this page in "Documents"
  4. Click Download
  5. Wait for the download to complete
  6. Click Save
  7. Find the file in your Downloads folder

E-books (.pdf / .epub / .docx / .doc & similar)

Select Copy to Books when the downloaded file opens for viewing.

Images (.jpg, .png, .jpeg)

When the downloaded file opens in your browser, press and hold the screen over the image. The option to save the image will appear.

Compressed (.zip, .rar, .7z)

You'll need an app to be able to save and open these compressed archive files. The free trial version of WinZip is an option, but you can use other useful apps from the App Store, too. If you'd prefer not to get an app to open .zip or .rar archive files, you'll need to download the file directly to a computer and perform the extraction (unzipping/unraring) process there.

App-specific (.lrtemplate and others)

Your device must have the appropriate app to open and install the file. For example, with .lrtemplate files, they are designed to be used with Adobe applications like Lightroom and Lightroom Mobile.

When the file downloads, choose 'More...' and select the app which can run the file. If it's not possible to do that, you may need to download on your computer first and then sync the file with your device(s).

To find out what app you need or how to use the file you bought, please reach out to the seller or look for more information on Google Search. You can also use this online tool to find out more about the file format you've received.


Android devices (Samsung, Google, and Amazon Fire)

Every Android device has a slightly different interface, but generally, there is a 'Downloads' folder or app where all files are saved by default. Alternatively, you may need to use apps to save or run specific files. It can also be a bit easier to use an app for easier access.

If your Android does not have a designated Downloads folder, in general, we recommend using File Viewer for Android to download and save files to the device. It can save and open over 100 file types. Dropbox works well on Androids, too, for file sizes smaller than 2GB. Then, the Google Drive app is another choice for storing files.

E-books (.epub files)

For Android phones, you can use ePub Reader for Android. Other apps may also be available in the Google Play store.

Compressed, Video, Docs (zip, .mp3, .mp4, .pdf, .wav, .doc, .docx, .dng and others)

A great app to use for these would be File Viewer for Android. It's free in the Google Play store and supports over 100 file types. Once you've downloaded the app, you'll open it and allow permission for the app to access files. You'll be able to find your recently downloaded product and open it there.

Compressed (.rar files)

For compressed .rar files, you'll need to get an app from the Google Store to extract and use the files included in the compressed folder. Winzip is one option, but there are other frequently used apps that you can find as well!

App-specific (.lrtemplate and others)

Make sure your device has the appropriate app to run the file. For example, with .lrtemplate files, they are designed to with Adobe applications like Lightroom and Lightroom Mobile. To find out what app you need or how to use the file you bought, please reach out to the seller or look for more information via Google. You can also use this online tool to find out more about the file format you've received.

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