How to save downloads to my smartphone or tablet?
Downloading files directly to your smartphone or tablet may be tricky, but with the right tools and a bit of patience, you can do it.
Use the quick links below to find a solution for your device and purchased file format.
For iOS (iPhone and iPad) devices
If you're using the Safari browser, it will typically open or start playing the download without an option to save the file. Unfortunately, the file doesn't automatically get saved to the device, and you need to take some extra steps to complete the download. Otherwise, you'll have spent your download attempts on viewing the file and you won't be able to return to it at a later time.
E-books (.pdf / .epub / .docx / .doc & similar)
Select 'Copy to Books' when the downloaded file opens for viewing.
Videos or audio files (.mp3 / .wav / .mp4 / .avi & similar)
The video or audio will likely start playing, but it will not be possible to watch or listen to the whole file. That's because the purchase is meant for downloading, not for streaming.
We recommend downloading audio and video files on an app like Documents by Readdle.
- if the file is smaller than 350MB, you can use the Dropbox download option. The Dropbox button is just next to the green 'Download' button.
- if the file is larger than 350MB, use the Documents by Readdle app, or download to your computer and then transfer the file to your iPhone or iPad.
Images (.jpg, .png & similar)
When the downloaded file opens in your browser, press and hold on the screen over the image. The option to save the image will appear.
.zip / .rar & similar formats
You'll need an app to be able to save and open these compressed archive files. The free trial version of WinZip is an option, but you can use other useful apps from the App Store, too. If you'd prefer not to get an app to open .zip or .rar archive files, you'll need to download the file directly to a computer and perform the extraction (unzipping/unraring) process there.
App-specific files like .lrtemplate
Your device must have the appropriate app to open and install the file. When the file downloads, choose 'More...' and select the app which can run the file. If it's not possible to do that, you may need to download on your computer first and then sync the file with your device(s).
To find out what app you need or how to use the file you bought, please reach out to the seller or look for more information via Google. You can also use this online tool to find out more about the file format you've received: https://fileinfo.com/
For Android device users
Every Android device has a slightly different interface, but generally, there is a 'Downloads' folder or app where all files are saved by default.
Alternatively, you may need to use apps to save or run specific files, for example:
.zip or .rar files
If you don't have one already, you'll need to get an app from the Google Store to extract and use the files included in the compressed folder. Winzip and other frequently used apps will be the optimal choice.
app-specific files, like .lrtemplate, .dng and other
Make sure your device has the appropriate app to run the app at all. To find out what app you need or how to use the file you bought, please reach out to the seller or look for more information via Google. You can also use this online tool to find out more about the file format you've received: https://fileinfo.com/