What is the maximum product file size?

For subscribed Pro / Pro Plus / Basic (discontinued) users

The multiple file upload feature allows file uploads of up to 10GB. 

For single file uploads, it's 5GB per file.

We recommend that you keep the individual file size below 5GB to ensure that your customers are able to download your products. 

Due to differences in internet availability across regions, some customers may not be able to save large product files and, as a result, may request refunds. 

For Legacy (discontinued) users

The maximum file size per product is 5GB. 

The multiple file upload feature is not available to Legacy users.

For Sell Downloads app users

The total file size limit is 5GB.

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