How to add a product?

Before you upload a product, please read through our Product Guidelines

What are the size limits when uploading a product?

Can I host my products myself?

Which file formats are supported?

How to upload multiple files to a single product?

Can I sell custom-made products?

I'm ready to add my product

What are the size limits when uploading a product?

Every product should be less than 5GB in file size, but there  is  no  limit on the total size of all your products put together. For example, you may have 20 or more products, each 5GB large. 
You may also upload files larger than 5GB, but your customers may experience difficulty downloading them. Some may not be able to download them at all.

You can find size guidelines for discontinued plans here.

Can I host my products myself?

No. We host all products on Sellfy servers, and this can't be changed.

Which file formats are supported?

Sellfy supports all static file formats. This means that everything goes, as long as the customer can download it directly onto their computer or device. Make sure you inform your customers about how to handle specific or rare file formats. Many users have trouble opening archive folders (.zip/.rar), so it's useful to add some instructions to save them a lot of frustration. Please be aware that some customers may choose to download your product on their smartphones or tablets, where certain file formats may be difficult to open. 

How to upload multiple files to a single product?

To have more than one file in one product add them all into a single folder, then create a .zip or .rar archive. Then, upload it. 
Here's how to create a .zip folder on Windows
Here's how to create it on Mac .

Can I sell custom-made products?

Yes, you may sell custom-made products, but with limitations. Sellfy is built mainly for instant downloads, so you'll need to figure out a system that works for you. There are sellers on Sellfy who upload a preview file with instructions for further action to get the custom-made product. Then, they collect the email addresses of the customers and send out the products manually afterward. Be aware that doing this manually takes more time and there is a higher chance of disappointing your customers.

To add a product:

1. On your Sellfy store Menu select Products.

2. Click on Add new product.

There will be two product types to choose from:

3. Once you have chosen, you can Drag&Drop the product file onto the upload area or click on the “ Browse your computer” button.

4. Describe and categorize your product as suggested in the guidelines article.

5. Add product preview.

6. Set the product price.

Pay what you want (PWYW): this feature allows you to set the minimum price and let your buyers choose how much they would like to pay for your product

Make your product invisible on your Sellfy store page: this means that only the people who have access to your product page link will be able to buy it. This may be useful if, for example, you want to sell the product only to a specific group of people.

An extra tip: you can update your products with the latest versions by pressing on 'replace product file'. That way, you don't have to create a new product with the updated version and all your previous customers will be able to download the latest version from the same download link!

Note: For subscription products, you will be able to choose the billing cycle. 

It's now time to share your product like crazy! Promotion is key to growing your audience and scoring sales! So let your audience know how they can get their hands on your products by sharing on your social media networks and other channels. 

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