I am not satisfied with my product

If you've:

  • bought a product that you're not satisfied with,
  • purchased it more than once by accident,

you can get in touch with the seller, explain the situation and find a way to settle the issue with them directly.

You can contact the seller in two ways:

  1. Through the Download page by clicking on the Contact link located in the header
  2. Through the seller's store page by clicking on the Contact link located below the header

Alternatively, if the seller doesn't get back to you within 7 days, you may apply for a refund via PayPal or, if you paid with a credit card, your credit card service provider. This means you can get a refund without involving the seller. Notice that we don't process payments, and it's technically impossible for us to give refunds to you for something you've bought from our service users.

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