In this article:
Where can I see and download my order invoices?
As a seller, you can view all purchase invoices in the Orders section.
- Go to Orders.
- Select an Order.
3. Click Quick actions → View Invoice at the top right corner.
4. To save the invoice, take a screenshot of the page.
Where will buyers get invoices for their purchases?
Your customers can get their invoice from the download page. There's a separate link to access the purchase invoice. They'll open the download page and select "View Invoice". Then, it can be downloaded.
For security reasons, the customer will only be able to access their invoice from the same device from which purchase was made or they can “request verification link” through email to unlock and then download the invoice.
Invoices are only produced for paid orders, there are no invoices for freebies.
What information is included on an invoice?
The invoice information consists of the seller's Sellfy store name, seller email address, and the store URL, from which the purchase was made.
Note: The seller's name or address will NOT be included. However, the seller's name may appear during the PayPal checkout if a Personal PayPal account is used for payment collection.
As a seller, if you want to include your taxpayer details, go to Tax Settings in your account and add your details. Then the invoice will also reflect your Company name, company address, and VAT number. The first invoice example below shows an invoice with the store name, seller's email address, and store URL. The second example shows an invoice with the addition of the company name, company address, and the VAT ID.
Can an invoice be edited?
The buyer will be able to edit their information, but it won't be possible for them to change the seller's (your) details.
Note: The information block and the dotted border will not show on the printed document.
I don't want my address to be included on the invoice
Note: We do not automatically include company information such as your company name and address on the invoice. If you require the address to be included on your invoice for tax purposes, you'll need to add the details in your Tax settings.
If you wish to exclude your company details from the invoice, simply leave the Company name and address field blank when adding your tax details.