Purchase email customization

In this article:

What is a Purchase email?

How to customize your Purchase email

What elements can I customize in my Purchase email?


What is a Purchase email?

The Purchase email is what your customers will receive in their inbox after placing their order on your site. You can view your Purchase email as a Thank You email to your client. You can include a sentence about appreciating their support, any extra information about the product, specific download-related instructions, product-related links, etc. 


How to customize your Purchase email

Sellfy is now offering a Rich Text Editor to customize your Purchase email. This is a great tool for you to make the email look presentable and suit your client base. To customize your Purchase email, follow the steps below:

  1. Log into your Sellfy account
  2. In your Dashboard sidebar menu, navigate to Store Settings → Purchase Email


What elements can I customize in my Purchase email?

Here's what you can do with the Rich Text Editor: 

  • Change the font of the text to Bold or Italic,
  • Insert a link,
  • Add a numbered list or bulleted list,
  • Insert a horizontal line,
  • Add images,
  • Insert your source code (HTML).

Note: When you choose the Source code option (</>), you'll be able to write the code manually or paste your email template HTML. Also, once you've finished editing your Purchase email, don't forget to click Save.

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