Sellfy email credits
In this article:
What are email credits?
Email credits are the number of emails that can be used when sending an email marketing campaign with Sellfy's built-in Email Marketing feature. One email credit equals one email sent. For example, sending an email to 100 subscribers, that will cost 100 email credits.
Note: Automatic order-related emails, such as purchase confirmation, do not require or use email credits.
Number of email credits included with your plan
Email credits are included with all paid plans, though the number included will vary with the type of plan.
Important! Email credits renew on the first of each month. Email credits that were not used in any one month's period will expire and do not roll over to the next month.
For current Sellfy plans, email credits monthly amounts are shown below.
|Subscription plan||Email credits per month|
For discontinued Sellfy plans, email credits monthly amounts are shown below.
| Subscription plan
||Email credits per month|
If you require (additional) email credits at any given time, you can purchase email credits. Email credits are available for purchase with all plans.
How do email credits work?
To create and send an email campaign, you must have a sufficient number of email credits available. The number of credits you need for each campaign depends on the size of your recipient list. Recipients will include your email subscribers and customers that have chosen to receive mail and updates.
Credits will be deducted automatically after sending your email campaign. The number deducted will match the number of recipients in the campaign that you sent. If you don't have sufficient email credits to send a campaign, you can purchase email credits at any time.
Note: Sellfy will use all of your free email credits (Business and Premium plan) first for sending campaigns before deducting credits from your paid email credits.
For example, if you're using the Business plan and purchase 25,000 email credits in addition to your free 10,000 monthly email credits that are included in your plan, you will have a total of 35,000 email credits available in your account. If you create an email campaign to send to 15,000 recipients, we will subtract the free 10,000 credits plus 5,000 from the additional credits you have purchased. Unless you create another campaign and use the remaining 20,000 email credits, the paid credits will be transferred to the next month.
How much do email credits cost?
The cost of email credits is $2 USD per 1,000 credits, and there is a 2,500 minimum when you purchase email credits. The maximum amount of credits available for purchase at one time is 1,000,000.
The more credits you purchase at a time, the lower the cost per 1,000 credits. For example:
If you buy more than 250,000 - 65% discount
How can I purchase additional email credits?
If you don't have enough email credits to send a campaign to the number of recipients selected from the recipient list, you can purchase email credits in the Email Marketing section of your Sellfy account.
Note: Email credits purchased as add-ons in your account will not expire and are transferred to the next month.
To get additional email credits, go to Email Marketing > Buy email credits > Choose your add-on option from the menu or enter an amount manually > Buy credits.
After you confirmed the purchase, the payment is collected in your account and the email credits are added immediately.