How to receive payments from customers?

In this article:

What payment methods does Sellfy offer?

What does the checkout look like for my customers?

How to set up Stripe as a payment method

How to set up PayPal as a payment method

FAQ about payments

What payment methods does Sellfy offer?

Note: The payment methods currently available on Sellfy are PayPal and Stripe (for card payments). Both are offered with all our current plans as well as the discontinued Pro and Pro Plus subscription and the Sell Downloads app on Wix. Stripe is not available with the Legacy and Basic discontinued plans.

A cool perk of using Sellfy regardless of your plan is that you will receive the payments immediately after a purchase is made, which means no waiting for monthly payouts!

What does the checkout look like for my customers?

Below you can see a demo video of the checkout process on one of our seller's stores using Stripe as a payment method.

The checkout process shown will slightly vary for PayPal checkout. As the payment is processed through PayPal, your customers will be asked to fill in their PayPal email rather than their credit card details.

How to set up Stripe as a payment method

Note: Once you've integrated Stripe into your Sellfy account, customers will be able to make payments via credit card for one-time purchases as well as subscription products. 

To enable credit card payments directly via Stripe, you first need to create an account on Stripe.

To integrate this payment method with your Sellfy account, you need to connect your Stripe account to your Sellfy account in the Payment Settings section.

To connect Stripe with Sellfy, follow the steps below:

  1. Log in to your Sellfy account
  2. Navigate to Store Settings → Payment Settings
  3. Click Connect with Stripe
  4. If you are not yet logged in to your Stripe account, click Sign in in the top right corner  

  5. Click Authorize access to this account

  6. You will be redirected to Sellfy payment settings 
  7. The green switch to the far right of the Stripe logo indicates a successful gateway connection

You're all set up to receive payments via Stripe from customers choosing to pay by credit card!

How to set up PayPal as a payment method

Note: to enable the PayPal checkout in your store, you need to have a PayPal account. It is not required to have a Business PayPal account, a personal one is sufficient. Once you've created an account on PayPal you can integrate it with your Sellfy account. 

Important! you must first verify your PayPal account before you can start accepting payments as a seller. Further, make sure your PayPal account is set up to accept the currencies you'll offer in your Sellfy store. 

Once your PayPal is all set up, you'll need to link it to Sellfy to receive payments for each item sold. You'll receive the payments from your customers instantly in your PayPal account. 

Here's how you can add PayPal as a payment option

  1. Log in to your Sellfy account
  2. Navigate to Store Settings → Payment options
  3. Turn on the Toggle switch (it should be green)
  4. Select your primary account currency based on what currency your PayPal account can receive
  5. In the provided field, enter your PayPal email address
  6. Click Save

If you're selling subscription products in your store, you'll need to configure your PayPal account specifically for that purpose. Please refer to the following article for more information and instruction on how to set up your PayPal to collect subscription payments.

FAQs about payments

Q: Do I need a Business account with PayPal to sell?

A: No, you don't need to have a Business account. You can sell through PayPal using a Personal account.

Q: Are there fees for selling?

A: There are no fees charged by Sellfy, just the monthly or yearly payment for your plan. But, it is helpful to know that both Stripe and PayPal charge fees on each transaction. On average, this cost is 2.9% + 30¢ per transaction. Read more about PayPal's fees here. Read more about Stripe fees here.
Q: Do you support Stripe's supported services like Alipay?
A: As of now, we don't support the additional services that Stripe offers.
Q: How do I test checkout?
A: To test the checkout, you'll make a purchase in your store. If you'd like, you can use the Discount feature and create a coupon code so that you can purchase your own product for free.
Q: Can I use another payment method other than Stripe or PayPal?
A: No, Sellfy only offers integrations with Stripe and PayPal checkout at the moment.
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